Khareedaar – Frequently Asked Questions (FAQ)
1. What is Khareedaar?
Khareedaar is an online shopping platform offering quality products, great value, and fast delivery. We aim to make your shopping experience simple, secure, and reliable.
2. How do I place an order?
- Browse any product
- Click Add to Cart
- Go to Checkout
- Enter your details
- Confirm your order
You will receive an order confirmation via email or SMS.
3. What payment methods do you accept?
We offer multiple secure payment options, including:
- Cash on Delivery (COD)
- Credit/Debit cards
- Bank transfer (if enabled)
- Digital wallet payments (if available)
4. How long does delivery take?
Delivery time depends on your location:
- Karachi: 1–3 working days
- Other major cities: 3–5 working days
- Remote areas: 5–7 working days
You will receive a tracking update once your order is dispatched.
5. How can I track my order?
Once your order is shipped, you’ll receive a tracking ID and link via SMS or email. You can follow your package in real-time.
6. Do you offer returns or exchanges?
Yes! We offer a hassle-free return or exchange within 7 days of receiving your order, as long as the item is unused, undamaged, and in original packaging.
7. What if I receive a damaged or wrong product?
If you receive a damaged, faulty, or incorrect item, contact our support team immediately. We will replace or refund it as quickly as possible.
8. How do I contact customer support?
You can reach us through:
- Email: support@khareedaar.com
- Live Chat on the website
- Contact form on the Support page
Our support team responds within 24 hours.
9. Do you offer free delivery?
Free shipping may be available on selected products or orders above a certain amount. Check product pages or promotions for details.
10. Are my payments and personal details secure?
Absolutely. Khareedaar uses encrypted, secure payment gateways and follows strict data privacy standards to protect your information.